Terms of service

Enorabooking is a tool that lets a business show what it offers and take bookings for it. We provide the software. The business provides the service its customers book, sets its own prices and its own policies, and is responsible for the work itself.

Enorabooking is not a party to the booking between a business and its customer. When you book with a business through Enorabooking, your agreement for that service is with the business, not with us.

You must give accurate information when you create an account and keep it current. You are responsible for what happens under your account, so keep your password to yourself and tell us promptly if you think someone else has access.

You must be old enough to enter a contract where you live, and you must use the service only for a lawful business.

The words, images, prices and policies you add are yours, and you keep every right you have in them. You give us permission to store and display them for the purpose of running your page and your bookings — nothing more.

You are responsible for what you publish. You must have the right to use it, it must be accurate, and it must not be unlawful, misleading, or something you would not want a customer to rely on. We may remove content that breaks these terms, and we will tell you why.

Do not use Enorabooking to deceive people, to break the law, to infringe someone else's rights, or to interfere with the service for others. Do not try to reach data that is not yours, and do not attempt to get around the limits that keep one business's information separate from another's.

Where Enorabooking charges for its use, a subscription or a fee on a booking, the amount is shown to you before you are charged, and a customer sees the full breakdown of what they are paying before they confirm. We will give reasonable notice before a price changes.

Customers pay on Stripe's own secure checkout. The money reaches your Stripe account directly and we never hold it. Our fee is taken from that same payment at the time it is made, so there is no separate bill and nothing to chase.

Tips are yours in full. No fee is ever taken from a tip.

Appointments on Enorabooking are held by a deposit paid at the time of booking. Before paying, every customer is shown the deposit terms and has to tick to agree to them, and the exact wording they agreed to is stored on their booking. That stored copy is what applies, not any version edited afterwards.

The terms are simple. A deposit holds the slot. Cancel or move the appointment with at least the notice the business has set, and the deposit is returned in full. Inside that window, or if the customer does not turn up, the deposit is not returned, because the time was held and cannot be sold again.

A business sets its own notice period and may add its own conditions, but it cannot remove or weaken the deposit term itself. That is set by us so it is the same everywhere and is always disclosed before payment.

A business may choose to require full payment up front from a customer who has failed to turn up before. This is not a ban and no one is refused: it only means a slot can no longer be held on a deposit alone.

A no-show is recorded by the business, not by us, and we do not automatically charge, refund or block anyone. If a customer believes an appointment was recorded wrongly, they should contact the business first, and us if that does not resolve it.

Appointments on Enorabooking are held by a deposit paid at the time of booking. Before paying, every customer is shown the deposit terms and has to tick to agree to them, and the exact wording they agreed to is stored on their booking. That stored copy is what applies, not any version edited afterwards.

The terms are simple. A deposit holds the slot. Cancel or move the appointment with at least the notice the business has set, and the deposit is returned in full. Inside that window, or if the customer does not turn up, the deposit is not returned, because the time was held and cannot be sold again.

A business sets its own notice period and may add its own conditions, but it cannot remove or weaken the deposit term itself. That is set by us so it is the same everywhere and is always disclosed before payment.

A business may choose to require full payment up front from a customer who has failed to turn up before. This is not a ban and no one is refused: it only means a slot can no longer be held on a deposit alone.

A no-show is recorded by the business, not by us, and we do not automatically charge, refund or block anyone. If a customer believes an appointment was recorded wrongly, they should contact the business first, and us if that does not resolve it.

You can stop using Enorabooking at any time and close your account. We may suspend or end an account that breaks these terms, that puts other users or the service at risk, or where we are required to. Where we can, we will tell you first.

Your booking and financial history is kept for as long as the law requires, even after an account is closed, because it is a record of things that happened.

Closing an account does not undo payments already taken. Money that has reached your Stripe account stays there, appointments already booked and paid for still stand, and any refund owed to a customer remains yours to make.

Closing an account does not undo payments already taken. Money that has reached your Stripe account stays there, appointments already booked and paid for still stand, and any refund owed to a customer remains yours to make.

We work to keep Enorabooking available and correct, but we cannot promise it will never be unavailable or never contain an error. To the fullest extent the law allows, the service is provided "as is", and Kyngsly Technologies LLC is not liable for indirect or consequential loss, or for loss of profit, arising from your use of it. Nothing in these terms limits liability that cannot be limited by law.

We may update these terms as the product changes or the law requires. When we make a material change, we will update the date below and, where it is significant, tell you. Continuing to use the service after a change means you accept the updated terms.

Questions about these terms can reach us by email at kyngslyabebe@gmail.com.